Product mind.
Builder instinct.

Building the intelligence layer for 200+ franchise brands: generative BI, grounded RAG and tool-calling agent skills for franchise consultants.

• Launched Ask Astra, a reasoning-based generative BI agent over financial and operations data, reaching 45% weekly adoption across 200+ franchise brands in 10 weeks by prototyping with frontier models against a 120-case eval suite.
• Shipped a conversational AI agent on a grounded RAG pipeline over customer SOP libraries, deflecting 55% of 1,200+ monthly operator queries and cutting time-to-answer from hours to under a minute.
• Built 6 tool-calling agent skills for franchise consultants (location diagnosis, launch radar, smart inbox, meeting prep), cutting pre-meeting prep from 3 hours to 15 minutes at 70% weekly usage among 40+ consultants.
• Ran design-partner co-builds with 4 flagship brands and graduated 3 client-specific agent skills into platform capabilities.

Took the Generative BI and AI Assistants suite from zero to $9M+ ARR across 400+ financial institutions.

• Built the Generative BI and AI Assistants suite from zero to over $9M ARR in 11 months, closing 23 enterprise clients at $390K average ACV across 400+ financial institutions with a 25-person cross-functional team.
• Drove AI Coach to 85% adoption among 4,000+ frontline bankers within 90 days and made 80% of analytics self-serve by launching Ask Intelligence, an LLM-powered analytics layer on core banking data, cutting time-to-insight by 98%.
• Compressed enterprise deal cycles from 9 months to 3 months and grew AI inbound pipeline 3.5x (20 to 70 opportunities per quarter) with product-led free trials backed by demos and enablement playbooks.
• Architected an orchestrator and sub-agent system powering the suite’s multi-agent workflows, lifting first-contact resolution by 22%, and built an MCP server exposing suite capabilities to external agent clients.

Owned Product and Location Insights, $25M ARR across 110 global customers, and shipped the GenAI Insights Hub.

• Owned the Product and Location Insights modules with $25M ARR across 110 global customers, delivering over $11M in new ARR at 50% YoY growth by shipping 60+ enhancements and earning the Top Product Leader award.
• Cut time-to-insight by 85% with GenAI Insights Hub, improved catalogue accuracy from 65% to 98% and prep time from 8 days to 30 minutes saving 4 FTEs, and cut Alerts setup from 5 minutes to 30 seconds.
• Won Walmart, Google, Amazon and PepsiCo through hands-on POC leadership across three consecutive quarters and lifted sales conversion by 20% with playbooks, value cards and GTM enablement workshops.

Shipped 13 ESG features for 200+ U.S. enterprises.

• Shipped 13 ESG features for 200+ U.S. enterprises, lifting NPS by 27% and retention by 44%, and beat quarterly revenue targets by 30% with a carbon calculator and digitalized materiality assessments.